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Customer Care
We sent out a letter (or email) to customers who signed up for our mailing list in last year’s warehouse sale. The only way onto the list was to be a customer last year. There were about 70 names on it as we didn’t start collecting addresses until late in the sale. The letter offered…
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Systems at work
Good to see Bruce Whiting get good coverage in today’s Enterprise section of the Sydney Morning Herald . It’s a pity I can’t find a link to that section on the SMH site. Bruce is MD of The Mint Group; and co-author with John Burley of Money Secrets of the Rich among other talents. I’ve…
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Design Changes
I’m gradually restoring the design elements of WealthEsteem. Those of you who remember it should be happy. Given the improvements to WordPress I’m going to redo the design from the ground up so in the meantime I’ve used the simple_sky style by Chris M of http://aphotolog.com. Thanks Chris it looks great. Let me know if…
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Settlement Negotiations
The AVO hearing in the Succession Wars was this morning. Last week I sent an emissary to try yet another settlement – I asked to find out what they want.. This time we got results. The Geezer and The Wicked Step-Mother told us what they want to go away. Now I need to decide if…
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Another reason to hate banks
I was chatting on IRC with Sim’ and we were commenting how great a browser Mozilla Firebird is. Now I discover it’s renamed and the latest version is out. Say hi to Mozilla Firefox 0.8 We don’t run IE unless absolutley necessary. I find that Internet Banking for the 4 banks I regularly use is…
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Just say no
There is tremendous power in saying “no”. I get calls at work from telemarketers selling everything from telecommunications to charity fund raisers. Charity calls are easy. I politely advise them that I already support the charities of my choice by direct and indirect methods. I then thank them for the call and wish them good…
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It’s about relationships
I sometimes meet readers face-to-face at an event or function. Many of them ask why I keep this journal on-line, especially the more difficult or personal aspects of my life. I don’t share about every aspect of my life, currently I don’t blog on the details of the legal skirmishes of the succession wars. I…
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AVO
The police applied for an Apprehended Violence Order (AVO) after I was assaulted last year. So far the Geezer’s lawyers have argued it is not a “real” application, but a tactic of the succession wars. So far the Magistrate has allowed the Geezer to give undertakings not to contact me without lawyers. That lacks the…
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Too much and not enough
We’ve been back at work for the last week but have been cleaning the warehouse and testing our Compiere ERP+CRM implementation. Going from MYOB to an ERP system is intimidating and overwhelming. I’ve had staff swearing at their machines for a week It hasn’t helped that I also forced Linux on them as a new…
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Happy New Year
Hello gang. I have returned from a great chillout over the holidays. Re-energized and excited about the year ahead. I will still have a couple of days off this week, but I thought I’d give you a roadmap. Firstly WordPress 1.0 was released on 2 Jan 2004, we’ll be upgrading this week. That means the…